Shopping With Us

Place your order via our website contact form, over email, or by phone.

Phone: +64 9 828 6040

Please feel free to contact us if you would like to enquire after a product, we are happy to provide additional details or discuss your requirements to assist your selection.

If you are a new customer, please advise the following details when placing your order: 

Customer details:
Company name:
Contact name:
Phone number:
Shipping address:
Billing address:

Order details:
Product name:

Please note:

As leather is a natural product, inconsistencies such as brands, scars and irregular shapes are expected characteristics.

Please advise any specific needs when placing your order
and we will endeavour to select pieces to fit your requirements.

Once you have selected your products we will pick and pack your pieces and email you an invoice with our bank details.

Once we receive the payment, we will release your goods for dispatch. 

If you require a quote, we are happy to provide this. However please be advised we are not able to hold quoted hides but will endeavour to provide the closest available pieces.

We accept New Zealand bank deposit, Eftpos, Cash, and PayPal; please see below for details.

Please note that account details have changed as of January 2021. The new account number is

ASB account: 12-3110-0036235-00

You can find this noted at the bottom of your invoice. 

Please include the following details as reference in your payment. 

Particulars: Name

Code:PO Number (if required)


It would be greatly appreciated if you could please update any saved previous bank details.

We are happy to accept payments via PayPal, however, please note PayPal transactions will incur an additional fee to cover merchant processing fees. This will be quoted to you in advance if required, please refer to the table below for an outline of these charges. 

Domestic: 3.50% Invoice total

International: 4.50% Invoice total

Fixed Transaction Fee: $2.00 Per transaction

Withdrawal Fee: $3.00 Per transaction

Please provide your email address and we will send you a money request via PayPal. 

Both eftpos and cash are accepted in store. 

Unfortunately, we are unable to accept payment by credit card, apologies for any inconvenience.

We use Parcel Express couriers within New Zealand, who sub-contract to deliver their parcels outside Auckland. The costs vary according to the size and the region. Please see rates below:

North Island GST Incl.

Up to 5Kg $14.15

5 to 10 kg $17.94

10 to 15 kg $20.53

15 to 20 kg $25.59

20 to 25 kg $30.76

South Island GST Incl.

Up to 5Kg $19.21

5 to 10 kg $31.74

10 to 15 kg $36.05

15 to 20 kg $46.29

20 to 25 kg $54.22

Our parcels are collected daily, you should receive a tracking email once the package is scanned at collection.

Auckland orders 1-2 working days.

The rest of the North Island 2-4 working days.

South Island 5-7 working days.

Rural delivery addresses will take additional 2 working days. 

Please note these timeframes are estimates. If your parcel has not arrived within 7 daysof placing your order, please contact us and we will track your order.

Claims for missing packages must be made within 3 weeksof purchase date.

International orders are shipped via NZ Post International Courier Service. 

Please provide your full delivery address and we will prepare a quote. If you choose to proceed, we will add the courier charge to your invoice and send through a money request via PayPal*. 

*Please refer to the payment options section for additional charges associated with PayPal transactions.

How to return my item

1.Check your leather carefully before cutting or marking.

2. Read our full returns policy to ensure your order is eligible
for return.

3. Contact us within 3 days of delivery to obtain authorisation
to return.

4. Package the item securely in the same manner it was
shipped to you.

5.Book a tracked signature required courier within 7 days of receipt.

6. Email us the tracking number and your bank account

7.Once your return has been received in perfect condition
you will be issued a refund minus the original freight charge.

Full Returns Policy

Check your order

Before cutting or marking the leather please check you have
received the correct items; you are satisfied with your piece; and that it is suitable for your project. Check consumables before opening.


If for any reason you are unsatisfied with your purchase, please contact us by
email: within 3 days of delivery for authorisation to return.


Items received back in perfect resaleable condition postmarked within 7 days of delivery will be eligible for a full refund of the product price excluding initial freight charges. Returns postmarked after 7 days and up to 3 weeks from delivery will incur a 10% restocking fee up to a maximum of $35.00 which will be deducted from your refund amount.

We are unable to accept returns postmarked after 3 weeks from delivery.

Any returns received more than 3 weeks from delivery, damaged, or without authorisation will not be refunded and will be returned to the buyer at buyers’ expense.


Returns must be appropriately packaged to protect the products in transit. We encourage you to reuse the original packaging where possible. Any products damaged in transit will not be refunded.

Natural Russets must be protected from light to avoid sun damage and oxidation.

Courier fees
Return courier costs will be at the buyer’s expense.

Unauthorised, damaged, or otherwise rejected returns will incur additional fees if you wish
for your product to be returned to you.


Returns must be sent on a tracked courier service with signature required for delivery. We require the tracking reference to process your refund.

The buyer is responsible for the package whilst in transit, products lost in transit will not be refunded. 


Products must be in perfect resaleable condition for returns to be accepted. Products
received back damaged will not be refunded and will incur additional shipping fees to return the damaged product to the buyer.

Please do not apply tape to either side of the leather, this damages the hides and will not be accepted.

Consumable products such as dye, sealer and kangaroo lacing must be unopened and in a
resalable condition.

Please keep natural russets away from light to avoid light damage and oxidation.

Specials and discounted items
Returns will not be accepted for any discounted products. Please choose carefully when
purchasing items marked as specials.

As leather is a natural product, inconsistencies such as brands, natural scars and irregular shapes are natural characteristics of leather and are to be expected.

If you have specific needs or are unsure, please advise when placing your order and we will endeavour to select pieces to fit your requirements. We are happy to assist you in selecting the leathers suitable for your project. 

Our process for shipping online orders is to select the best available piece, however as we get to the end of our supply, we are forced to send the less
desirable pieces until the new delivery arrives. We will contact you before sending if we believe there is an issue with the piece outside of the expected characteristics. 

We are happy to exchange or refund pieces that are not suitable for your project,
but we are not able offer discount based on these characteristics.

Our warehouse is open to the public. We are located at

Unit 3, 63 Lansford Crescent, Avondale, Auckland 0600 

Click here for a link to our location on google maps. 

Our store hours are Monday to Friday: 9:00am - 4:00pm.

We carry a range of both vegetable and chrome tanned leathers in stock for various uses including saddlery, bag and footwear, garment, craft, upholstery, and interiors.

All our products are available to view online and orders can be placed through our website contact form.

Our minimum quantity is 1 piece.

The total area of each piece is calculated by the tannery.

As the size of each hide will vary, the pricing is a rate per square foot multiplied by the number of square feet marked on the piece.

We do not cut the leather, you must purchase the whole piece.

As leather is a natural product some inconsistencies such as brands, minor scars and areas of discolouration are to be expected.

These features are the natural characteristics of real leather and are not considered faults.

If you have specific needs for your project, please advise when placing your order and we will endeavor to select pieces to fit your requirements.